Help Desk Knowledge Base Articles

A list of Articles for common issues and procedures at the Help Desk

Article	Description

Article	Description
Software Installation	Basics in software installations
Faculty/Staff Password Reset	Basics for Reseting Staff or Faculty Passwords
Student Password Reset	Basics for Reseting Student Passwords
Admin By Request on Macs (How To)	Basics for Using Admin by Request on a Mac
Install CX 8.1 non-Oracle version on macOS	How to install the Non-Oracle CX 8.1 on a Mac
Using Virtual Desktop (VDI) (How To)	How to Use VDI to connect to CBU’s network
Adding, Changing and Setting Languages in Microsoft Office	How to adjust languages within MS Office
Service Pro Fails to Open	Fixing issue preventing Service Pro from opening
Admin By Request on Windows Desktops, laptops, & tablets (How To)	Basics for Using Admin by Request on Windows