Help Desk Knowledge Base Articles

Software Installation

Basics in software installations

Faculty/Staff Password Reset

Basics for Reseting Staff or Faculty Passwords

Student Password Reset

Basics for Reseting Student Passwords

Admin By Request on Macs (How To)

Basics for Using Admin by Request on a Mac

Install CX 8.1 non-Oracle version on macOS

How to install the Non-Oracle CX 8.1 on a Mac

Using Virtual Desktop (VDI) (How To)

How to Use VDI to connect to CBU’s network

Adding, Changing and Setting Languages in Microsoft Office

How to adjust languages within MS Office

Service Pro Fails to Open

Fixing issue preventing Service Pro from opening

Admin By Request on Windows Desktops, laptops, & tablets (How To)

Basics for Using Admin by Request on Windows