CBU Help Desk Knowledge Base
Welcome to your new knowledge base space
A knowledge base is a shared resource that your whole team can use and contribute to.
Use it to build a wiki, create content to deflect help-desk requests, or for anything else where you want to quickly create lots of pages without worrying about organization and structure.
To start, you might want to:
Customise this overview using the edit icon at the top right of this page.
Create a new page by clicking the + in the space sidebar.
Tip: Make it easier for your team to find what they're looking for by adding labels to your pages so they appear when you Browse by topic below
Category | Descriptions |
|---|---|
These articles are for Full Time Help Desk Technicians | |
This Articles are written for Help Desk technicians | |
Articles for Help Desk technicians, Students, Staff or Faculty. These are available for all users. | |
These articles pertain to Mac related issues and support | |
These articles are for more complex and technical issues |
Search this space
Frequently used articles
Add links to popular how-to and troubleshooting articles.
Highlight important documentation.
Need more help?
Link to resources such as your service desk, questions and answers or a forum.
List contacts for getting additional help.
Browse by topic
NEED INSPIRATION?
Check out this guide on how to use Confluence as a Knowledge base