Instructions on procedures to dispose of old devices. Generally devices that hold data will need to be properly formatted. Devices are to be recycled that are 5 years or older after two week quarantine or at request.
Windows
Desktop/Laptop (Windows 10) WITH MDT USB Drive
o Connect power cable and keyboard (mouse optional)
o Connect MDT USB drive
o Power on
o Wait for computer to run the initial deployment process
o On failure window, select “cancel”
o This should open the command prompt
§ Type: “diskpart”
§ Type: “list disk”
§ Type: “select disk 0”
§ Type: “clean”
§ Type: “create partition primary”
§ Type: “format fs=ntfs”
§ Wait for it to complete
§ Type: “exit” twice
§ Turn off computer
o Label “E-Waste”
o Document Asset tag and general condition
o Update Inventory adding E-Waste to status and location, add general condition to Notes field
o Place the computer on the cart
o If cart is full please unload the cart down in the E-waste room
o Done!
Desktop/Laptop (Windows 10) WITHOUT MDT USB Drive
o Connect power cable, keyboard (mouse optional)
o Power on
o On Sign-In menu hold SHIFT and restart the computer (bottom left power icon)
o Continue holding shift until blue menu appears
o Click on Troubleshoot
o Click on Advance options
o Click on command prompt
o Click on “Administrator”
o Enter administrator password
§ Type: “diskpart”
§ Type: “list disk”
§ Type: “select disk 0”
§ Type: “clean”
§ Type: “create partition primary”
§ Type: “format fs=ntfs”
§ Wait for it to complete
§ Type: “exit” twice
§ Turn off computer
o Label “E-Waste”
o Document Asset tag and general condition
o Update Inventory adding E-Waste to status and location, add general condition to Notes field
o Place the computer on the cart
o If cart is full please unload the cart down in the E-waste room
o Done!
MacOS
Desktop/Laptop
o Power on
o Immediately press and hold Command (⌘) and R
o Enter Administrator Password
o Select Disk Utility
o Select Macintosh HD in the sidebar
o Click on Erase tab
o Name “Macintosh HD”
o Format: APFS or Mac OS Extended (Journaled)
o Click erase
o Quite Disk Utility
o Power off
o Label “E-Waste”
o Document Asset tag and general condition
o Update Inventory adding E-Waste to status and location, add general condition to Notes field
o Place the computer on the cart
o If cart is full please unload the cart down in the E-waste room
o Done!