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The information in this article aims to highlight the features of Blackboard Learn access for Student Success Coaches at California Baptist University. Blackboard as an educational tool is provided and supported by Information Technology Services in partnership with the Teaching and Learning Center.

If you have additional unanswered questions, please contact the Help Desk using any of the following methods:

Access Overview

Student Success coaches may access the following areas of Blackboard Learn in a read only capacity:

Access Area

Instructions

Suggested Uses

Additional Information

Courses

  1. In the left-hand navigation menu, select Admin.

  2. Under heading Courses, select Courses.

  3. Search for a course using the provided methods. Example:

    1. Course ID contains 2022-FA

  4. Select the blue text Course ID to view the course.

  • Discover if a course has been generated in Blackboard.

  • Discover who is the Instructor of the course, by viewing the Instructor Name column.

  • Discover courses using Original versus Ultra view.

  • Discover if a course is available for students.

    • Red circle with white X in the Status column means students cannot view this course, even if they are enrolled. Example:

Student Preview

  1. In the left-hand navigation menu, select Admin.

  2. Under heading Courses, select Courses.

  3. Search for a course using the provided methods. Example:

    1. Course ID contains 2022-FA

  4. Select the blue text Course ID to view the course.

  5. In the top right-hand corner of the course view, select the Enter Student Preview Icon

  6. When complete, select Exit Preview > Delete the preview user and all data (recommended). Then select Continue.

  • General view of course content.

  • Viewing the course as a student would see it.

  • Troubleshooting items a student has access to. If you can’t see it in this view, student’s can’t see it either.

  • Troubleshooting quiz or submission issues. You can take quizzes and submit assignment as a student would in this view.

Users

  1. In the left-hand navigation menu, select Admin.

  2. Under heading Courses, select Users.

  3. Search for a user using the provided methods. Example:

    1. Username contains %studentID%

  4. Hover over the username and select the drop down carat.

  5. Select Enrollments.

  • Viewing student course enrollments in Blackboard. If you don’t see an expected course, and the student is registered, check later. The system has not processed it yet. Blackboard updates enrollments at:

    • 1pm, 4pm, 9pm

    • Contact the registrar for any enrollment concerns.

  • Viewing persons in other course roles such as TA’s or Graders

  • Viewing student availability (status) in the course.

    • Students with an unavailable status cannot see the course. Contact the registrar for any registration questions.

Are there any training materials for this access?

Yes, video training on these items (10min) can be found here:

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