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When will the change happen?

We will be fully migrated to Laserfiche Cloud by 7/1/2023The migration process will take place from 9/16-9/17. However, starting Friday(9/15) at 12:00PM on-prem Laserfiche services will be temporarily unavailable to prepare for the migration. This includes Laserfiche Forms and the Repository.

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What will happen to existing forms and processes?

All existing business process and forms will be migrated over to Laserfiche Cloud. Any in-progress processes will still be allowed instances/forms that existed in the on-prem Laserfiche before the migration will need to be completed all the way through. However, after the transition, users will only be able to access cloud hosted forms, processes and reposin the on-prem Laserfiche. In-progess forms will remain in the exact state it was before the migration. Users will be able to go back on the on-prem Laserfiche and complete their remaining tasks once the migration is completed. After 9/16, any new forms will need to be initiated using Laserfiche Cloud.

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How do I access Laserfiche Cloud?

Signing in to Laserfiche Cloud will be a slightly different process. Please see below for sign-in instructions:

New login site will be accessible starting 9/18.

  1. Login site: https://app.laserfiche.com/home?customerID=963810583206151692

  2. Select Sign in with SAMLSSO.

  3. Enter your CBU email and password and login.

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Will public Laserfiche form links change?

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Yes, the repository will also now be hosted in the cloud. Any and all saved documents in the on-prem local Laserfiche will be migrated over to the cloud.