Laserfiche Cloud FAQ

Information Technology Services is pleased to announce Laserfiche Cloud. Please see the following FAQ page for more information regarding this change.

If you have additional unanswered questions, please contact the Help Desk using any of the following methods:

• Phone: (951) 343-4444

• Email:  helpdesk@calbaptist.edu

• In-Person: James 160

• Hours: 8:00am-5:00pm (Monday - Friday)

This transition represents a strategic move that aligns with our ongoing efforts to optimize our operations, enhance security measures, and improve collaboration within our organization. By migrating to Laserfiche Cloud, we will unlock numerous benefits that will streamline our document management processes and provide greater flexibility and accessibility for all users. Key benefits include:

• Automatic updates, allowing access to the latest features.

• Access from anywhere – VPN or being connected to the CBU network will no longer be required to access Laserfiche.

• Access to Laserfiche Cloud specific features.

• Improved security and management.

We will be fully migrated to Laserfiche Cloud by 6/1/2023.

All existing business process and forms will be migrated over to Laserfiche Cloud. Any in-progress processes will still be allowed to be completed all the way through. However, after the transition, users will only be able to access cloud hosted forms.

Signing in to Laserfiche Cloud will be a slightly different process. Please see below for sign-in instructions:

1. Login site: https://signin.laserfiche.com/

2. Enter Account ID which should have been provided to you already.

   1. Please look for an email with subject line {}.

3. Select Sign in with SAML.

4. Enter your CBU email and password and login.

Yes, current Laserfiche Form links that are publicly listed will be changed. We will work with individual departments to update the links.

Yes, the repository will also now be hosted in the cloud. Any and all saved documents in the on-prem Laserfiche will be migrated over to the cloud.