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The migration process will take place on 6/24/2023. After 6/24, all users will access Laserfiche through the cloud onlyfrom 9/16-9/17. However, starting Friday(9/15) at 12:00PM on-prem Laserfiche services will be temporarily unavailable to prepare for the migration. This includes Laserfiche Forms and the Repository.

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What will happen to existing forms and processes?

All existing business process and forms will be migrated over to Laserfiche Cloud. Any in-progress processes instances/forms that existed in the on-prem Laserfiche before the migration will need to be completed in the on-prem Laserfiche Cloud. However, after the transition, users will only be able to access cloud hosted forms, processes and repos. In-progess forms will remain in the exact state it was before the migration. Users will be able to go back on the on-prem Laserfiche and complete their remaining tasks once the migration is completed. After 9/16, any new forms will need to be initiated using Laserfiche Cloud.

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How do I access Laserfiche Cloud?

Signing in to Laserfiche Cloud will be a slightly different process. Please see below for sign-in instructions:

New login site will be accessible starting 9/18.

  1. Login site: https://app.laserfiche.com/home?customerID=963810583206151692

  2. Select Sign in with SAMLSSO.

  3. Enter your CBU email and password and login.

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Will public Laserfiche form links change?

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Yes, the repository will also now be hosted in the cloud. Any and all saved documents in the on-prem local Laserfiche will be migrated over to the cloud.