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If you need to download a recording that was deleted, you may recover it for up to 30 days after it was sent to the Zoom cloud recording trash. Please note that recordings that were automatically deleted and then recovered will be sent back to the trash within 24 hours. Once returned to the trash, the 30-day recovery window restarts.
Log in to Zoom Meetings using your CBU Login.
Click the “Recordings” link, located on the sidebar to the left of the page.
Locate and click the “Trash” button at the upper right of the page. If you do not see the “Trash” option, you do not have any recordings available to recover.
Locate the recording you wish to recover in the list, then click the “Recover” button. You can also use the check boxes to select and recover several recordings at once.
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Users will not be notified when recordings are deleted and moved to the recording trash. However, you’ll be notified 7 days before the recording is permanently deleted from the trash folder.
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Can I directly upload my video files into my Blackboard course? |
No, please do not upload your video files into your Blackboard course. Due to limited storage, it’s best practice to host the video outside of Blackboard and link it in your course. For video hosting options please reference the table below.
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What are my storage options if I cannot store the recordings on my local device? |
CBU ITS offers various storage hosting platforms such as Kaltura, Box, and Onedrive. Please refer below for more informaton.
Platform | Use Cases | Additional Information |
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| https://calbaptist.edu/teaching-learning-center/teaching/technology-for-education/kaltura | |
| https://calbaptist.edu/teaching-learning-center/teaching/technology-for-education/box | |
| How to upload files to Onedrive How to Sync files with OneDrive: |
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Will deleting a recording break any links we’ve posted on Blackboard or any other websites? |
Yes, viewers following a link to a deleted recording will see an error stating that the recording does not exist. To resolve this, please recover the deleted recording and download it to your local computer and host it on another platform one of the several storage platforms we have available such as Kaltura, Box, or Onedrive. After archiving, you can relink the Zoom recordings within your Blackboard course. Please do not use Blackboard as a storage option for Zoom recordings.