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If you need to download a recording that was deleted, you may recover it for up to 30 days after it was sent to the Zoom cloud recording trash. Please note that recordings that were automatically deleted and then recovered will be sent back to the trash within 24 hours. Once returned to the trash, the 30-day recovery window restarts.

  1. Log in to Zoom Meetings using your CBU Login.

  2. Click the “Recordings” link, located on the sidebar to the left of the page.

  3. Locate and click the “Trash” button at the upper right of the page. If you do not see the “Trash” option, you do not have any recordings available to recover.

  4. Locate the recording you wish to recover in the list, then click the “Recover” button. You can also use the check boxes to select and recover several recordings at once.

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